Privacy Policy
Effective Date: 04/14/2025
At RTM Law, APC, your privacy is a top priority. As a California-based personal injury law firm, we are committed to protecting the confidentiality and security of any personal information you share with us. This Privacy Policy outlines in detail how we collect, use, store, and protect your personal information when you visit our website, contact us, or engage with our services.
1. Information We Collect
We collect personal information through our website and other communication channels to evaluate your potential legal matter and provide appropriate follow-up.
a. Information You Provide Voluntarily
You may provide us with personal information when you:
- Submit an inquiry or fill out a contact form on our website
- Call, email, or otherwise correspond with our firm
- Schedule a consultation or provide additional documentation
This information may include:
- Full name
- Phone number
- Email address
- Mailing address
- Details related to your injury or legal issue (such as dates, medical history, incident descriptions, or other sensitive facts)
- Any documents you upload or send to us
b. Automatically Collected Information (Website Use)
When you visit our website, we may also automatically collect limited non-identifying information, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
This data helps us understand how visitors interact with our site and improve its functionality, but it is not used to personally identify you.
2. How We Use Your Information
Your personal information is used for specific and limited purposes related to evaluating and potentially handling your legal matter. We do not use your information for any unrelated marketing or commercial purposes.
We may use your information to:
- Contact you regarding your legal inquiry or consultation request
- Evaluate the facts of your case to determine how we may assist you
- Schedule and conduct consultations or follow-up discussions
- Send appointment reminders or necessary case-related updates
- Maintain records consistent with legal and professional obligations
- Comply with any legal obligations (such as subpoenas or court orders)
We will never sell, lease, or trade your personal information to third parties.
3. Legal Basis for Collecting Personal Information
We collect and process your personal information based on:
- Your consent – when you voluntarily provide information through our contact forms or by communicating with us
- Our legitimate interests – in assessing your case and communicating effectively
- Legal obligations – to comply with professional and statutory requirements
- Pre-contractual necessity – in the process of evaluating whether to enter into an attorney-client relationship
4. Data Security and Confidentiality
We implement robust technical and organizational measures to ensure that your personal information is secure and protected against unauthorized access, alteration, disclosure, or destruction.
Our safeguards include:
- Secure data storage and encrypted communications
- Restricted access to case files and sensitive data
- Confidential handling of all information consistent with attorney-client privilege and legal ethics rules
Whether or not you choose to retain us, the information you share during initial consultations is treated with full confidentiality.
5. Sharing of Information
We do not share your personal information except in the following limited circumstances:
- With your explicit consent
- With authorized service providers who assist in our business operations (e.g., secure email or cloud storage providers), under strict confidentiality agreements
- When legally required to comply with a court order, subpoena, or other legal process
- To prevent fraud, enforce our legal rights, or protect the safety of our clients or the public
All third parties who assist us must comply with industry-standard security protocols and confidentiality rules.
6. Data Retention
We retain personal information only as long as necessary to:
- Evaluate your legal matter
- Provide services (if retained)
- Comply with professional responsibilities and legal requirements
If you do not retain our firm, your information may be securely deleted after a reasonable time unless otherwise required by law.
7. Your Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect, use, and share
- Request access to the personal information we have about you
- Request deletion of your personal information, subject to legal obligations
- Opt out of the sale of personal information (note: we do not sell your information)
To exercise these rights, please contact us using the information provided below. We will verify your identity before processing any request and respond within the timeframes required by law.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have inadvertently received information from a child, we will promptly delete it.
9. Third-Party Websites
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any external sites you visit.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data practices. All updates will be posted on this page, and the effective date at the top will be revised accordingly. Continued use of our website following any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, would like to access your data, or wish to exercise your privacy rights, please contact us at:
RTM Law Firm, APC
Santa Ana, CA 92706
(949) 287-4342
www.rtmlawfirm.com
