When you’re searching for an attorney, you may not think about how the law firm’s day-to-day operations are taking place but it makes a significant impact on your overall experience and case outcome.
One thing that you may not see on an attorney’s website or hear about on your consultation call is how efficient and productive your potential attorney’s internal operation is.
With personal injury cases (injured in a car accident, motorcycle accident, or injured while at work) you have to be able to take action quickly and effectively. Having the right legal technology in place will achieve that goal.
This post is to help you understand why the use of the best-in-class technology and tools are important and how prepared we are at RTM Law with the right resources to take care of you.
Looking for a California personal injury law firm that prioritizes client experience?
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How Law Firm Technology Helps
RTM Law Improve Client Relationships
Similar to many other industries, the pandemic has disrupted legal practice, and technology is becoming a pivotal influence on where the future of this industry is headed. To manage a series of workflows when working with clients, some legal professionals turned to online payments, client portals, and a Customer Relations Manager (CRM) software to improve business performance and keep clients more engaged.
A recent industry trends study finds that firms that are adopting cloud-based and client-centered technologies can make a significant impact on performance. Firms using these technologies also reported greater case volume and revenue.
Online Payment Channels
Online payment tools help law firms collect fees quicker and make the client’s experience more seamless. RTM Law has a secure online payment system available for your convenience.
Client Portals to Streamline Tasks
The client portal is another important tool that offers a secure and organized environment for law professionals to share information including documents, bills, calendar events, etc. When comparing year-over-year, firms using management software like client portals saw a consistently higher performance and higher revenue compared to those that did not.
This evidently leads to clients feeling confident in their attorney’s ability to stay on top of every detail and for that reason, RTM Law works with the best-in-class in-house client portal software.
Improve Workflow With CRM or Client Intake Solutions
CRM or client intake solutions help firms maintain high performance and resilience but, most importantly, improve client engagement and experience. Every phase of your working relationship with RTM Law is accompanied by the right law firm technology to achieve excellence.
Keeping data clean and organized is important. Making sure clients have a positive experience from start to finish is also critical. Similar to any other service or legal tech product you acquire, working with your attorney should be a seamless experience.
At RTM Law, we regularly consult with industry experts to ensure that we’re up to date with our approach to day-to-day operations. We also have the best productivity and automation tools available to help us deliver on our missions to clients daily.
Why Embrace Legal Technology?
Law firm technology enables us to work smarter, not harder. It allows us to create lasting relationships with our clients and provide them with the best service possible.
With the help of cutting-edge tech solutions, we can boost client relationships and improve performance and reliability, reduce overhead costs, automate repetitive tasks, and ensure compliance with regulatory standards.
The benefits of investing in legal technology are endless. In an increasingly competitive market, choosing the right technology can be a difference maker that sets us apart from many law firms.
Implementing Best Practices in RTM Law’s Legal Tech
At RTM Law, we understand the importance of staying ahead of the curve when it comes to law firm technology. That’s why we take great care to ensure that our systems are up to date and in tune with current industry standards.
Automation
We utilize automation to improve processes, reduce costs, and ultimately improve efficiency. Automation helps us eliminate tedious tasks, like paperwork and scheduling, so that we can focus on providing the highest quality of service to our clients.
Data Security
We prioritize data security and ensure that all of our case management software and systems are secure and compliant with security regulations. This includes implementing strong encryption, access control measures, user authentication, and other data protection protocols.
Advanced Technology
We use software platforms such as artificial intelligence (AI), document assembly, predictive analytics, e-signing, and more to provide our clients with the most up-to-date and comprehensive client service.
Risk Management
We use a proactive risk management approach to identify potential risks and develop strategies to mitigate them, particularly when it comes to security and privacy. This includes developing risk management policies, developing security protocols, and assessing our systems for vulnerabilities.
Client Communication
Our firm has invested in a comprehensive client communication platform to ensure that our clients always feel heard and supported. We also ensure that all client communication is secure, confidential, and compliant with relevant regulations.
Effective Practice Management
Equals Effective Client Management
Technology is no longer optional in personal injury law practice management. At RTM Law, we strive to deliver the best and most tailored client experience every single day – so you can rest assured knowing your legal needs are taken care of. We focus on our clients first and foremost by providing the best legal services at competitive rates.
We understand that each case is unique and demands a tailored approach to ensure the best possible outcome. Our team of attorneys takes pride in their work; delivering customized strategies grounded in experience and expertise, with the utmost professionalism and dedication.
We also prioritize client communication. Using tech tools and legal software such as advanced document automation and management systems, data analytics, online portals, research tools, and more, we make sure you always have access to what you need.
Looking for a California personal injury law firm that prioritizes client experience?
WE ARE AVAILABLE ANYTIME. NO FEES UNTIL WE WIN.
GET A FREE CONSULTATION
We Help Accident Victims File
a Personal Injury Claim in California
Our California personal injury attorneys handle a wide range of personal injury claims in several areas, including:
✔ Anaheim, CA
✔ Bakersfield, CA
✔ Buena Park, CA
✔ Chula Vista, CA
✔ Compton, CA
✔ Costa Mesa, CA
✔ Dana Point, CA
✔ Fountain Valley, CA
✔ Glendale, CA
✔ Huntington Beach, CA
✔ Inglewood, CA
✔ Irvine, CA
✔ Laguna Beach, CA
✔ Laguna Hills, CA
✔ Laguna Niguel, CA
✔ Long Beach, CA
✔ Los Angeles, CA
✔ Mission Viejo, CA
✔ Newport Beach, CA
✔ Orange County, CA
✔ Pasadena, CA
✔ Riverside, CA
✔ San Bernardino, CA
✔ San Clemente, CA
✔ San Diego, CA
✔ San Juan Capistrano, CA
✔ Santa Ana, CA
✔ Seal Beach, CA
✔ Torrance, CA
✔ Tustin, CA
✔ Visalia, CA
✔ Vista, CA
✔ Westminster, CA